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FAQs
What is the option to pay in installments on Shop Pay?
When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into four equal, biweekly installment payments with 0% APR, or monthly installments with no hidden or late fees.
How it works
- Add items to your cart (or shopping bag).
- Check out with Shop Pay.
- Choose the option to pay in installments.
Your first payment is due at checkout. The remaining payments are automatically charged to your card saved on Shop Pay based on the payment plan you chose. Don't worry, you'll get an email reminder before each payment to remind you.
Buy now, pay later with Shop Pay
You can add the buy now, pay later with Shop Pay messaging in your online store banner, and the following subheadline:
When you choose Shop Pay at checkout, you can split your purchase into flexible installment payments.
Please see our Financing page for more details.
When will my order ship?
Parts:
At this time, all of our parts are made to order. Please refer to the fabrication time listed on the product page for the specific timeline for your part.
Merch:
Please allow 3-4 days for fulfillment of your order.
I want to cancel or change my order
Please ensure all details of your order are correct prior to placing it.
Once production of an order begins, we cannot accommodate any changes to an order.
I want to return my order
All orders are final sale, unless defected or damaged during shipping.
In the event of defects or damage during shipping, please contact us for assistance within 7 days of receiving your order.
*If an order is sent back to the return address without contacting us first, a refund will not be processed.
GET IN TOUCH
Whether you have product-related questions, an in-house project inquiry or simply want to discuss your order, we're here for you. Connect with us via email or Instagram, or use the contact form below.